The context
An AI video-analytics solution was evaluated in a small group of retail locations. The pilot needed to establish whether the technology offered useful value in the operating environment.
The question to answer
The relevant question was whether the use cases, accuracy, and infrastructure conditions supported a worthwhile rollout. A working pilot alone would not settle that question.
My contribution
I defined the use cases, aligned stakeholders and the vendor, coordinated the proof of concept, and assessed the results.
The assessment
The pilot provided evidence about the solution’s value under the existing accuracy and infrastructure constraints. The assessment brought those practical limitations into the rollout decision.
The decision
The pilot was completed and concluded. No further rollout was planned because the solution did not offer sufficient value under the conditions assessed.
This was a decision outcome. There is no quantified savings or avoided-cost claim attached to it.
About this case
Generalised from the pilot summary available as of 20 August 2026. The account is intentionally concise because the source records the role, constraints, and conclusion without detailed evaluation data.